Customer Service Representative
Job in
Barrie, Ontario, A4N, Canada
Listed on 2026-06-30
Listing for:
TryApplyNow
Full Time
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Become a Customer Service Representative at Central Heating Inc in Barrie, Ontario. This full-time role emphasizes customer satisfaction and efficient scheduling in a fast-paced environment.
In this position, you'll be responsible for answering calls, maintaining high booking rates, and resolving customer conflicts professionally. Candidates should demonstrate adaptability and a commitment to our core values, ensuring excellent service while using software like Service Titan.
Key Responsibilities:
• Assist customers over the phone with inquiries
• Achieve an 80% booking rate for service requests
• Resolve billing and service issues efficiently
• Utilize Service Titan for customer management
• Collaborate with colleagues for efficient scheduling
Requirements:
• Previous customer service experience preferred
• Proficient in Service Titan or similar systems
• Strong verbal and written communication
• Detail-oriented with high accuracy
• High school diploma or equivalent required
Grow your customer service career with Central Heating and reinforce our mission to provide high-value service.
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