Job Description & How to Apply Below
Join Canadoor as a full-time Customer Experience & Booking Specialist, where your positive energy transforms customer interactions. Be the voice that reassures clients and expertly guides them through the booking process.
At Canadoor Garage Doors, you'll play a vital role in enhancing customer satisfaction while becoming their first point of contact. This full-time role requires skills in customer service, communication, and organization. You will turn inquiries into booked appointments, ensuring optimal technician scheduling and a seamless customer journey.
Key Responsibilities:
• Answer calls with professionalism and enthusiasm
• Build trust through effective communication
• Schedule appointments based on technician availability
• Accurately enter customer information in Service Titan
• Maintain an organized workspace
Requirements:
• High school diploma or equivalent
• 2 years of customer service experience
• Proficiency in using software and technology
• Strong attention to detail
• Positive and energetic demeanor
Create memorable customer experiences while thriving in the supportive environment at Canadoor.
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