Guest Service Agent

Position: Guest Service Agent at Scandinave Spa
Location: The Blue Mountains

Become a vital part of the guest experience at Scandinave Spa Blue Mountain as a Guest Service Agent. Provide exceptional service, welcoming guests warmly, and ensuring a tranquil environment.

This role is essential for fostering memorable experiences for guests at our renowned spa in The Blue Mountains, Ontario. You will assist with reservations, handle check-ins, and manage guest interactions professionally. Join a team that values customer service excellence and a peaceful atmosphere.

Key Responsibilities:

• Greet guests warmly upon arrival

• Assist with reservations and modifications

• Perform check-ins and handle daily transactions

• Engage guests and anticipate their needs

• Serve food and beverages at the bistro

Requirements:

• Smart Serve Certification required or must obtain

• Prior customer service experience needed

• Excellent communication and interpersonal skills

• Professional demeanor with a positive attitude

• Availability to work flexible hours, including weekends

Become a key player in delivering outstanding guest services at Scandinave Spa Blue Mountain.
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