Guest Services, Customer Service​/HelpDesk

Position: Scandinave Spa Guest Services Role
Location: The Blue Mountains

Join Scandinave Spa Blue Mountain as a Guest Service Agent and enhance each guest's experience. Your friendly service will make every visit memorable in our serene environment.

As a Guest Service Agent, you are the first face our guests encounter at the spa. Your primary duties include managing reservations, greeting guests, and ensuring smooth check-ins. Immerse yourself in a team that celebrates customer service with a tranquil vibe.

Key Responsibilities:

• Welcome guests with a friendly approach

• Manage guest reservations and cancellations

• Oversee check-ins and daily financial transactions

• Connect with guests, anticipating their needs

• Serve food and beverages at our bistro

Requirements:

• Smart Serve Certification is a must

• Background in customer service required

• Strong communication and interpersonal skills

• Professional attitude combined with positivity

• Must be flexible to work various shifts

Contribute to an exceptional guest service experience at Scandinave Spa, where your role truly matters.
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