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Service Advisor at Toromont Reman
Job Description & How to Apply Below
Become a vital Service Advisor at Toromont Remanufacturing in Bradford, ON! This role focuses on customer service and technical support for components and service jobs.
As a Service Advisor, you will be the crucial link for both internal and external stakeholders regarding Toromont's service operations. This full-time position requires you to manage customer inquiries effectively while collaborating with production planning and service teams to maintain timely work-in-progress processing. Bring your technical knowledge and exceptional customer service skills to ensure satisfaction.
Key Responsibilities:
• Manage customer inquiries for service jobs and sales
• Collaborate with production planning on timelines and quotes
• Schedule repairs and coordinate with service teams
• Update inventory management systems with real-time data
• Provide effective follow-up support post-service
Requirements:
• Post-secondary education in sales or customer service
• Technical knowledge of Caterpillar products
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office applications
• Flexibility for non-standard working hours
Enhance customer experiences by leveraging your service and technical expertise at Toromont Reman in Bradford.
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