Guest Service Agent at Scandinave Spa

Location: The Blue Mountains

Deliver exceptional guest experiences as a Guest Service Agent at Scandinave Spa Blue Mountain. Engage visitors, manage reservations, and provide a tranquil atmosphere for a memorable stay.

Join our vibrant team dedicated to creating memorable spa moments. As a Guest Service Agent, your role encompasses greeting guests, assisting with reservations, and fostering a soothing environment. With responsibilities that include check-ins and serving at our bistro, you will play a vital part in ensuring guest satisfaction.

Key Responsibilities:

• Greet guests warmly upon arrival

• Assist with reservations, modifications, and cancellations

• Manage daily check-ins and transactions

• Anticipate and fulfill guest needs proactively

• Serve food and beverages at the bistro

Requirements:

• Smart Serve Certification required or willingness to obtain

• Prior customer service experience preferred

• Strong interpersonal and communication skills

• Positive attitude and enjoyment in public interactions

• Ability to work flexible shifts, including weekends

Join us to create tranquil experiences and lasting memories at Scandinave Spa Blue Mountain.
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