Bilingual Customer Service Collections Role

Join our client's Barrie, Ontario team as a Bilingual Customer Service Collections Agent. Leverage your French and English skills to assist customers in managing their accounts.

The client is looking for a driven Bilingual French & English Collections Agent for their fast-growing financial services team. This full-time position is perfect for those eager to meet performance targets and gain significant experience in the lending environment. Your goal will be to resolve overdue accounts while supporting customers with tailored repayment solutions and expert service.

Key Responsibilities:

• Engage with customers about delinquent accounts

• Negotiate agreements based on customer needs

• Develop individualized repayment strategies

• Manage accounts at all delinquency stages

• Conduct high-volume calls in a goal-oriented environment

Requirements:

• Bilingual proficiency in French and English

• Background in collections or financial services

• Experience in a fast-paced call center

• Excellent communication and negotiation skills

• Focused on performance and achieving targets

Embrace this chance to grow your career while contributing to a collaborative team culture in the financial services sector.
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