Recreation Client Service Representative Position

Amplify your customer service experience as a Recreation Client Services Representative with the City of Barrie. This role allows you to connect with the community and improve access to recreational activities.

The position within the City of Barrie's Recreation and Culture Services involves serving as a frontline representative at Recreation Centres. Your responsibilities will include greeting visitors, managing inquiries, and facilitating the use of facilities and programs. Maintaining exceptional service standards is key to this role.

Key Responsibilities:

• Welcome visitors and provide information at the Recreation Centres

• Handle inquiries about facilities and recreational activities

• Manage customer complaints with a professional demeanor

• Promote events and assist with facility rental processes

• Uphold public relations standards across customer interactions

Requirements:

• Completion of Secondary School Diploma

• Experience in recreation or customer service (2 years preferred)

• Strong written and verbal communication abilities

• Computer proficiency in Microsoft Office Suite

• Willingness to work varied hours, including weekends

Provide essential support to the City of Barrie through outstanding customer service and community engagement at Recreation Centres.
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