Service Advisor Position in Bradford

Position: Service Advisor Position in Bradford, ON
Location: Bradford West Gwillimbury

Elevate your career as a Service Advisor at Toromont Remanufacturing in Bradford, ON! This key role involves managing customer service and technical inquiries effectively.

You'll be responsible for maintaining communication with external and internal stakeholders regarding service jobs and components. This full-time position focuses on collaboration with planning and service teams, ensuring all deadlines are met while providing exceptional customer support. Your technical knowledge will be crucial in this customer-centered role.

Key Responsibilities:

• Act as the main contact for customer inquiries and services

• Coordinate with teams to manage quotes and timelines

• Schedule repairs and monitor service job progress

• Update inventory systems with accurate status information

• Conduct follow-ups with customers post-service

Requirements:

• Post-secondary education with customer service experience

• Strong technical knowledge of Caterpillar products

• Excellent communication and interpersonal abilities

• Skilled in Microsoft Office, particularly Excel and Word

• Flexibility for varying shifts as needed

Leverage your customer service skills and technical aptitude as a Service Advisor at Toromont Reman in Bradford.