Guide, Mountain Adventures - Winter
Listed on 2026-09-16
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Customer Service/HelpDesk
Recreation & Leisure, Seasonal / Summer, Customer Service Rep, Retail Associate/ Customer Service
Location: The Blue Mountains
Seasonal
WHAT'S IN IT FOR ME?
- Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
- Save on meals across resort restaurants and cafés, including Starbucks.
- Receive exclusive discounts at all Blue Mountain-owned retail stores.
- Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
- Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
WHAT WILL I BE DOING?
- This position assists guests in our Tube Park, starting them down the track and guiding/assisting them at the bottom.
- To provide a great experience for the guest through polite, professional and engaging conversation while ensuring a high level of service.
- Check guest tickets to ensure they are visible, properly fastened and within the allotted time.
- Track maintenance and test tracks daily for safety and report any issues.
- Control the flow of customers within the tracks.
- Ensure customer safety within the park by following rules and guidelines set by management.
- Snow removal as required.
- Outgoing, friendly and customer service oriented.
- Must be able to endure the physical tasks in winter weather conditions.
- Must be able to reason and react with quick, thoughtful judgment while remaining calm.
- This role is being posted to fill a vacancy
Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation:
The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.
Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
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