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Customer Experience Representative
Job Description & How to Apply Below
Location: Midland
Become a vital part of the Deluxe team as a Customer Experience Representative. Your expertise will ensure smooth order processes and exceptional service delivery to every customer.
This role focuses on being the primary customer contact during ordering, allowing you to utilize your skills in sales and customer service. You will address inquiries, uphold customer satisfaction, and promote company profitability while facilitating solutions to service-related challenges.
Key Responsibilities:
• Manage and respond to customer inquiries and calls
• Update records to maintain accurate customer information
• Provide product information to attract new customers
• Troubleshoot service issues with effective resolutions
• Keep track of customer interactions and communications
Requirements:
• High School diploma or GED with 1-2 years experience
• Associates degree or equivalent education preferred
• 3+ years of relevant experience in sales or service preferred
• Must be 18 years or older
• Strong analytical and communication skills
Deliver unparalleled customer service and reinforce Deluxe's reputation as a great place to work and thrive.
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