Dental Administrator/Sterilization Technician - Ferguson Family Dental Care
Get to Know Us:
Join the friendly, patient-focused team at Ferguson Family Dental Care. Our practice is dedicated to providing high-quality, compassionate dental care in a welcoming and comfortable environment for patients of all ages. We take pride in creating a positive patient experience while delivering personalized care that families can feel confident in.
As a Dental Administrator/Sterilization Technician, you’ll play an important role in creating a warm and welcoming experience for patients while helping keep the practice running smoothly. You’ll support appointment scheduling, patient communication, treatment coordination, billing, and other administrative tasks. We’re looking for someone who is organized, compassionate, professional, and passionate about providing exceptional patient care while being a positive and dependable member of our team.
Schedule:Monday: 8.00am - 5.00pm
Tuesday: 11.30am - 8.00pm
Wednesday: 8.30am - 5.00pm
Thursday: 8.30am - 5.00pm
Friday: 8.00am - 2.00pm
2 days - asssiting with sterilization
What Sets Us Apart:- Grow Without Limits:We’llmatch your ambition,curiosity and drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
- Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
- Build Your Career with Us:Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
- Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Dental Administator position is $22-$25/hour depending on skills, experience, and location.
Please note that this is areplacementjob opening.
Your Role:- Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
- Support treatment planning by coordinating appointments and follow-ups with the dental team
- Present treatment costs, collect payments, process insurance claims, andassistwith payment plans
- Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
- Maintainaccuratepatient records and ensure smooth scheduling tooptimizechair time
- Collaborate with clinical and administrative staff to deliver seamless, high-quality care
- Uphold privacy, ethical, and regulatory standards in all patient interactions
- Previousclinicalexperience as a Treatment/Scheduling Coordinatorisrequired
- Knowledge and understanding ofdental treatment plans and ability to educate patientsisrequired
- Experience with dental software programs is required
- Strongcustomerserviceexperience
Application Information:
Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team;
all requests will be reviewed and addressed on a case‑by‑case basis.
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