Regional Manager, Apprenticeship Services; North Region

JOB OPPORTUNITY

Position Title:

Regional Manager, Apprenticeship Services Position Type:
Fixed-Term Contract Contract Length: up to Twelve (12) Months

Location:

Thunder Bay or Sudbury, ON (North Region)
Job Grade: 7

Salary Range: $ to $/year Hours of Work: 36.25 hours/week Reporting to:
Director, Regional Operations This posting is applicable to:
Internal/External Applicants Skilled Trades Ontario (STO) is a Crown agency responsible for skilled trades certification in Ontario, which includes:

• Administering apprenticeship programs, including approving apprentices and sponsors, registering training agreements and assessing applications for apprenticeship program completion.
• Issuing certificates of apprenticeship to completed Ontario apprentices.
• Assessing experience and qualifications of individuals who have not completed
• Administering exams, including certifying exams, in all trades subject to
• Issuing Certificates of Qualification in all trades with certifying exams.
• Renewing Certificates of Qualification in compulsory trades.
• Maintaining a Public Register of people authorized to work in compulsory
• Researching apprenticeships and the trades.

The Regional Manager, Apprenticeship Services oversees the stakeholder engagement required to support apprenticeship program advocacy and apprentice success. This role includes leading a team of Apprenticeship Advisors who will market the apprenticeship program to potential apprentices, employers, and stakeholders, highlighting its benefit sand opportunities. The manager will also provide support to apprentices, employers and journeyperson to address barriers to apprenticeship progression and completion. The manager will ensure effective collaboration with educational institutions, community centers, and organizations to promote skilled trades careers.

Additionally, the manager will guide the consultation process to help apprentices set and achieve their career goals.

Responsibilities:

• Program Awareness & Recruitment Initiatives:
  Lead regional efforts to promote STO apprenticeship programs, working in collaboration with regional groups suchas schools, community organizations, and employers. Design initiatives aimed at increasing program participation and broadening awareness of apprenticeship
• Program Management & Oversight:
  Participate in the administration of STO’sapprenticeship programs, ensuring that services such as registration, training agreements, and certification processes are delivered efficiently and align with provincial and STO standards.
• Stakeholder Coordination & Engagement:
  Work closely with regional employers, training providers, apprentices, and other stakeholders to facilitate thesmooth operation of apprenticeship programs. Act as the main point of contact for regional program-related inquiries, ensuring stakeholders are supported throughout the apprenticeship journey.
• Apprentice and Employer Support Services:
  Lead a regional team responsible for delivering extended direct support to apprentices and employers, ensuring they receive timely assistance with training agreements, exams, and certification processes. Implement strategies to address common issues faced by apprentices during the lifecycle of their apprenticeship program.
• Monitoring Program Metrics & Reporting:
  Track key performance indicators(KPIs) for apprenticeship services, such as registration and completion rates, andexam success. Provide detailed reports to STO leadership to evaluate program effectiveness and highlight areas for improvement.
• Issue Resolution & Program Improvements:
  Manage the resolution of escalated regional issues related to apprenticeship services, such as disputes over training agreements or certification concerns. Use insights from these issuesto suggest improvements to STO’s apprenticeship service delivery model.
• Exam Administration & Delivery Services:
  Oversee the regional administration of apprenticeship examinations, including scheduling, invigilation coordination,exam security, and results handling. Ensure exams are delivered in compliance with STO policies, provincial regulatory requirements, and fairness standards.
  
  Implement processes that support accessibility, minimize disruptions, and maintain integrity in all exam-related activities.

Qualifications:

• Certified Trades Professional is considered an asset.
• Bachelor’s degree in education, public relations, strategic communications,…