Heating Air Conditioning Lab Technician II

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale.
The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.
This posting is for an existing permanent vacancy and is actively being recruited for.

Location:

9 Napoleon Road, Barrie

Hours:

Day shift (7am-3:30pm)

Reports To:

Lab Supervisor

Job Purpose:

Independently executes and leads product validation and development testing activities across Hearth, HVAC, and Grills product lines.
Accountable for generating accurate, high-quality test data, performing detailed technical analysis, and providing sound engineering-based recommendations that influence product design, performance, durability, and certification outcomes.
Acts as a key technical contributor within cross-functional development teams, supporting new product development, product improvement, and resolution of field issues.

Key Responsibilities:

Testing & Validation Execution   Independently execute and take ownership of performance, safety, and validation testing in accordance with internal standards and industry requirements (CSA, UL, ANSI, ASHRAE, AHRI, etc.).
Determine appropriate test methods within defined standards and adapt procedures to address non-standard conditions or product variations
Ensure technical integrity, accuracy, and repeatability of all testing activities
Conduct testing across performance, safety, electrical/control systems, and environmental conditions (e.g., combustion, airflow, efficiency, ignition, temperature limits, durability, wind/rain testing)
Data Collection, Analysis & Reporting   Collect, validate, analyze, and interpret test data using calibrated instrumentation and sound engineering principles.
Ensure accuracy and completeness of all recorded data, including raw data, images, and reports
Interpret results to identify root causes, performance limitations, and design risks
Generate clear, structured reports with conclusions and actionable recommendations
Technical Problem Solving & Troubleshooting   Independently troubleshoot test setups, instrumentation, and product performance issues.
Identify root causes of failures or anomalies
Implement corrective actions within scope of responsibility
Escalate complex issues with well-supported technical rationale
Cross-Functional Collaboration & Design Input   Actively contribute to product development activities and cross-functional reviews.
Present test results and defend conclusions in design and test review meetings
Provide recommendations related to performance, manufacturability, durability, and cost
Support root cause analysis activities in collaboration with Engineering and Quality
Prototype Build & Fabrication   Support development activities through hands-on prototype work.
Build and modify prototype units from production or custom components
Fabricate and adapt parts using PDT equipment and tools
Identify and document design improvement opportunities during builds
Certification Testing & Compliance Support   Lead certification testing activities for assigned projects.
Prepare units and documentation for third-party testing
Coordinate and support testing with external certification agencies
Resolve issues to support successful and timely certification approval
Document findings in “Lessons Learned” systems to improve future products and test methods
Identify opportunities to improve test procedures, efficiency, and data quality
Planning & Execution of Assigned Work   Plan and prioritize assigned testing activities to meet project timelines
Identify constraints and communicate resource or timing risks proactively
Technical Guidance & Mentorship   Provide day-to-day technical guidance…