Tourism Information Officer – CLOSED

Working closely with the Executive Director, the Tourism Information Officer is responsible for:

• Answering questions from tourists, visitors, local residents and other tourism industry colleagues, in person, over the phone, via email or online
• Making suggestions on downtown shops, restaurants, attractions, and events
• Providing literature and information on places of interest downtown
• Selling merchandise and downtown dollars
• Distributing print advertising material to downtown shops and external visitors
• Undertaking general clerical and office duties
• Putting together statistics concerning the number and nature of enquiries
• Being responsible for overall presentation of the downtown core, maintaining clean streets and handling streetscape complaints
• Participating in downtown events and helping market downtown initiatives and promotions

• Experience/post‑secondary education in tourism, event planning, or project management
• Creative, adaptable, detail‑oriented, hard‑working, organized and dependable
• Strong communication skills, both verbal and written
• Knowledge/experience using newsletter software, G‑Suite, Canva, social‑media platforms
• Available to work during planned events or some weekends (flexible schedule)
• Must be able to work effectively without any supervision
• Must be able to work full‑time on‑site at 208 King Street in Midland, Ontario and around the downtown Midland area

• Be between 15–30 years of age at the start of the position
• Be a Canadian Citizen, permanent resident, or someone to whom Refugee Status has been granted/conferred
• Have a valid SIN

International students, and those who are here in Canada on a work, youth, or visitor visa/permit are not eligible for the program.

Up to $20.00

Downtown Midland is an association that acts on behalf of its member merchants, restaurants, businesses and landowners, along with the Town of Midland, to ensure that downtown Midland is a safe, vibrant, thriving and prosperous community in the Heart of Georgian Bay. We do this by carrying out physical improvements and promoting economic development in downtown Midland, from beautification to community events and activations like our annual Mini Monster March and Midland Tree Lighting Ceremony on King Street.

Please submit your résumé and cover letter to  by Wednesday, May 15, 2025 at 5 p.m. with the subject line “Tourism Information Officer Application Submission”.

Only suitable candidates will be contacted for an interview.