Branch Administrator Wood Gundy

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At CIBC, we embrace your strengths and your ambitions, so you are empowered  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

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As a member of the CIBC Wood Gundy team, you will be responsible for contributing to the people management of a small support team, including creating a positive work environment, leading and coaching support staff, developing employee capability and managing performance.

As a Branch Administrator, you will be accountable for effectively managing all administrative aspects of Wood Gundy branch operations. This will include hiring, management and supervision of non‑commissioned branch staff, operational and administrative support to the branch and Investment Advisors, oversight of transactional banking functions, consistent demonstration of high levels of internal and external client service, adherence to compliance and audit requirements and maintenance of branch profitability.

To successfully perform the work, you’ll be on‑site full‑time Monday through Friday.

The expected annualized base salary range for this role is $50,780 to $65,700. Compensation for this role includes participation in an annual discretionary incentive or bonus program.

• People Management – Oversee the hiring, training, scheduling, supervision and performance management of all support staff in the branch. Manage the hiring process for all support staff roles, including obtaining Head Office approval, participating in interviewing and selecting candidates. Support Branch Manager in cultivating a performance‑oriented culture and develop strong employee relations with support staff by treating employees fairly and consistently and maintaining excellent communication.
• Operations/Administration – Oversee and manage day‑to‑day branch operations and administration, including maintenance of office equipment and supplies, and coordination of office functions and events. Identify opportunities for increased efficiency and monitor and control branch budget and expenses to ensure profitability. Review and process accounts payable for Branch Manager approval, as well as monitor branch summary of revenue and expenses.
• Sales Support & Customer Service – Assist Branch Manager to perform Investment Advisor duties such as taking buy/sell orders of T‑Bills, Corporate Paper, Bankers Acceptances, Mutual Funds, stocks and bonds. Write up trade tickets ensuring accuracy of all particulars pertaining to a trade. Coordinate and notify brokers of new stock and bond issues, cease trades and halt trading. Ensure customer service standards and operational procedures are communicated and maintained by liaising among many departments within Wood Gundy.

• You’re a certified professional. Canadian Investment Regulatory Organization – Investment Dealer (CIRO‑). You have current accreditation and good standing for CIRO‑.
• You have a postsecondary degree/diploma and/or 4 years of relevant experience. You possess strong organisational and administrative skills to manage numerous activities in a fast‑paced brokerage, with varying degrees of priority.
• You’re passionate about people. You have strong management and interpersonal skills to effectively manage and coach support staff and meet the needs of staff in a highly competitive environment where staff and client mobility is high.
• You are a strong communicator. You can communicate effectively with staff and clients and resolve numerous issues and conflicts.
• Values matter to you. You bring your real self to work and live our values – trust, teamwork and accountability.

• Competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and Moment Makers, our social, points‑based recognition program.
• Our spaces and technological toolkit will make it…