Enforcement Services Clerk

Enforcement Services Clerk

Permanent Full-Time

Barrie, Ontario

Apply Now Posting Number: PC-26-10
Job Type: Permanent
Full-time, Union
Salary Range: $58,949.80 to $70,597.80 per year
Posted:
Thursday, February 12, 2026
Final date to receive applications:

Thursday, February 26, 2026 at 11:59 pm
The Opportunity The Legislative and Court Services Department is comprised of three branches;
Legislative Services (which includes Council Secretariat, Corporate Mail and Print Services, Vital Statistics and Access and Privacy Services), Court Services (which is responsible for the administration of justice within two court service areas in compliance with the Provincial Offences Act, the Memorandum of Understanding and Inter-municipal Service Agreements) and Enforcement Services which is responsible for administering and enforcing several municipal by-laws including but not limited to regulations related to the parking of vehicles, pet controls, property maintenance, business licensing, and sign placement).

Under the general guidance and direction of the Supervisor of Enforcement Services, the Enforcement Services Clerk provides front line customer service regarding all aspects of municipal law enforcement. Specifically, this position is responsible for providing preliminary information of a specialized or technical nature pertaining to Business Licensing, Property Standards, Parking Enforcement (and related judicial proceedings), Lottery Licensing, Sign Enforcement, Animal Control and Regulatory Matters enforced through Enforcement Services.

Furthermore, this position plays an integral part in ensuring that both external and internal clients are advised of municipal regulations, and guidance is provided so that all required licenses, permits, inspections or consultations are obtained. Lastly, this position is responsible for ensuring Municipal Law Enforcement Officers receive all documents and information in a well-coordinated and timely manner so as to ensure an effective response to any non-compliance matters.

Overall, this position plays an integral part in ensuring that residents and visitors are informed of by-laws and are able to acquire the necessary licenses, permit or approvals.
Our Culture and Qualifications of the Job
Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community. Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.

Education (degree/diploma/certifications)

Two (2) year College DIploma in Office Administration, Legal, or a related discipline

Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at

Position Equivalency Code: B

Experience

Two (2) years of experience performing duties related to the major responsibilities of the position

Demonstrated experience within an office environment

Knowledge/Skill/Ability

General knowledge of the following legislation, regulations, or requirements:
Accessibility for Ontarians with Disabilities Act (AODA);
Occupational Health and Safety Act (OHSA);
Municipal Freedom of Information & Protection of Privacy Act (MIFIPPA);
Municipal Act;
Employment Standards Act (ESA)

General knowledge of the following principles and standards:
Property Standards;
Business Licensing;
Lottery Licensing;
Animal Control;
Parking Enforcement;
Sign Enforcement; and Court processes and enforcement related to additional by-laws (i.e. park regulations, nuisance, noise, and regulatory matters); customer service delivery standards and techniques; municipal, regional, provincial and federal government services and programs; administrative processes and procedures, records management practices, and general office equipment operation; cash handling and management practices

Demonstrated Ability to:
maintain a high standard of public relations at all times perform in a manner which is consistent with corporate goals, vision, mission, and values work independently with minimal supervision shift back and forth between multiple activities while maintaining concentration maintain confidentiality and ensure the security of private information in accordance with the Municipal Freedom of Information and Protection of Privacy Act deal with difficult customers;

diffuse emotionally-charged situations; and resolve customer issues in a diplomatic and professional manner use reason and judgment to develop conclusions or solutions to problems enter, transcribe, record, store, and maintain information in written or electronic form interpret, and understand information and ideas presented in…