Job Description & How to Apply Below
-time, Non-Union
Salary Range: $ to $ per year
The Opportunity
The Legislative and Court Services Department is comprised of three branches;
Legislative Services (which includes Council Secretariat, Corporate Mail and Print Services, Vital Statistics and Access and Privacy Services), Court Services (which is responsible for the administration of justice within two court service areas in compliance with the Provincial Offences Act, the Memorandum of Understanding and Inter-municipal Service Agreements) and Enforcement Services, which is responsible for administering and enforcing several municipal by-laws including but not limited to regulations related to the parking of vehicles, pet controls, property maintenance, business licensing, and sign placement.
Under the general guidance and direction of the Director of Legislative and Court Services, the Manager of Enforcement Services is responsible for the leadership, administration, and operation of Enforcement Services, including by-law enforcement, licensing, animal control, property standards, encampment response, and related regulatory programs. This position provides oversight of service delivery, staff, budgets, policies, procedures, and enforcement activities, and is accountable for the preparation of reports and recommendations for Council and Committees.
Additionally, the position ensures enforcement services are delivered in accordance with applicable legislation, municipal by-laws, and Council direction. Overall, this position plays an integral role in providing leadership and oversight of municipal enforcement services, ensuring the effective administration of regulatory programs in support of a safe, orderly, and sustainable community.
Our Culture and Qualifications of the Job
Corporate Culture:
Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.
Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.
Education (degree/diploma/certifications)
Three (3) year University Degree in Law Enforcement Related and/or Business Administration and Accounting related
Six (6) years of experience performing duties related to the above mentioned major responsibilities, including demonstrated leadership/supervisory experience
At least 5 of those years experience working in the by-law administration and enforcement field
Demonstrated Experience in Provincial Offence Court proceedings, Part I, Part II and Part III Offences
Demonstrated Experience in establishing priorities, decision making skills, and problem solving skills
Demonstrated Experience developing and issuing Orders and Notices
Knowledge/Skill/Ability
Thorough knowledge of the following legislation, regulations, or requirements:
Municipal Act, Freedom of information, Evidence Act, Provincial Offences Act, Part 15 Ontario Building Code, Animals for Research & Pounds Act, Occupational Heath and Safety Act, Dog Owners Liability Act and other connected Provincial and Federal Legislation
Thorough knowledge of the following principles and standards:
Enforcement practices and or Building Standards, Municipal Government, Mediation, Negotiations, adapting and addressing vulnerable populations
Demonstrated Ability to:
Adapt to changing environments, directions and legislation while ensuring goals are met.
Ensure a high level of time management skills while monitoring and addressing others needs
Adapt and multi-task regularly while keeping focus on the task, ensuring others are meeting there goals and deadlines
Intermediate skills include:
Active Listening;
Administrative;
Attention to Detail;
Change Management;
Coaching;
Collaboration;
Customer Service;
Decision Making;
Judgment;
Leadership;
Mediation;
Multitasking;
Negotiation;
Presentation;
Problem Solving;
Professionalism;
Public Engagement;
Record-keeping;
Report-writing;
Strategic Thinking;
Supervisory;
Teamwork;
Time Management;
Troubleshooting;
Verbal Communication;
Written Communication
Intermediate computer literacy using the following systems and software:
Microsoft Suites, Amanda or equivalent, Adobe, Quick law or equivalent, various tracking databases, GIS Portal,
Availability to assist with after-hours…
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