Job Description & How to Apply Below
Direct the operations of the pharmacy at Shoppers Drug Mart, focusing on customer interactions, precise medication dispensing, and overall service excellence. This managerial role encompasses both consultation and compliance processes.
In this role as Pharmacy Operations Manager, you will ensure the pharmacy operates within all regulatory guidelines while providing superior customer service. You're expected to lead by example, fostering a collaborative environment that prioritizes patient care. Your daily tasks will include staff management, inventory control, and communication with healthcare professionals.
Key Responsibilities:
• Oversee day-to-day pharmacy operations and customer service
• Ensure compliance with privacy and professional service standards
• Manage workflow and control of inventory levels
• Mentor and motivate pharmacy team members
• Review financial reports and store communications
Requirements:
• Strong leadership and coaching abilities
• Proven customer service experience in a pharmacy setting
• Understanding of federal/provincial regulations
• Strong organizational and decision-making skills
• Ability to manage confidential patient records
Elevate service standards while managing pharmacy operations at Shoppers Drug Mart.
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