Supervisor,Healthcare,Substance Abuse Counselor Job Barrie area,Ontario Canada,Healthcare

RVH’s Addiction Services provide a continuum of evidence-based care designed to support individuals at every stage of recovery. Through integrated pre-treatment and live-in treatment programs, clients receive comprehensive assessment, stabilization, individualized treatment planning, family support, and connection to aftercare services in a compassionate, recovery-focused environment.

The Program Supervisor is responsible for supporting the live-in treatment and pre-treatment programs and demonstrating leadership, coaching, and supportive mentorship to colleagues within RVH’s addiction programs. RVH’s live-in treatment center provides clients with comprehensive, evidence-based treatment within a 28-day structured program. The program includes individualized treatment planning, family support, comprehensive discharge planning and aftercare support for individuals struggling with their use of substances.

In addition, RVH’s pre-treatment program offers assessment, stabilization, and preparatory support to help clients build readiness for intensive treatment and improve engagement in their recovery journey.

The ideal candidate is a self-motivated, well-organized individual who thrives in a dynamic environment and enjoys the challenges of supporting a diverse patient population and clinical team. This role requires a strong ability to meet deadlines, actively listen, and value the input of others. The Program Supervisor is also responsible for promoting workplace safety, providing consistent staff support, and addressing customer service and service recovery issues escalated by patients and families.

Additional responsibilities include assisting with scheduling and leading the development and oversight or orientation for program staff.

Education:

University Undergraduate Degree in Health Sciences or Social Sciences preferred

Certification as an Addiction Counsellor (International Certified Alcohol and Drug Counsellor (ICADC) or Canadian Certified Addiction Counsellor (CCAC) considered an asset

Clinical supervision training and/or certification is considered an asset

Membership with a relevant college/registering body considered an asset

Basic CPR and First Aid certifications required

Certification in non-violent crisis intervention considered an asset

Formal training in CBT/DBT/Solution focused /family Therapy/Supportive counselling considered an asset

Suicide Prevention and Crisis Intervention training considered an asset

Responsibilities will include but are not limited to:

Managing daily staffing needs

Actively engaging in workplace improvement discussions

Participating in Quality Improvement (QI) projects related to workflow and program development

Actively participating in the recruitment, onboarding, and orientation of program staff

Participating in the review, investigation, and completion of incident reports

Monitoring, auditing, and providing support and oversight of clinical processes and documentation

Providing clinical supervision and oversight to the program’s clinical team

Participating and leading in the development of education and communication materials for both internal and external use

Actively participating in the promotion of workplace safety

Addressing customer service requests and service recovery issues escalated by patients and families

Perform other related duties consistent with the job classification as assigned, requested, or required

Experience:

Minimum 3-5 years progressive clinical experience with individuals living with substance use disorders in a health care or community-based setting or a leadership role within a healthcare setting required

Minimum 3-5 years experience in responding to patients or clients in crisis situations in a health care or community-based setting…

Supervisor, Healthcare, Substance Abuse Counselor