Computer Support Specialist

Date Posted:

Country: Canada

Location: CA-ON-MIDLAND-450 ~ 450 Leitz Rd ~ 450 BLDG

Position Role Type: Unspecified

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

Raytheon ELCAN is a global leader in high-precision optical systems. Our commitment to innovation, quality, and excellence spans over 70 years has earned us a reputation for delivering cutting-edge solutions for the most demanding challenges in the world. Join our dynamic team and contribute to projects that have a meaningful impact across the globe.

We have an immediate need for a Computer Support Specialist to join our Digital Technology team. In this role, you will play a key part in the end user support for the company computer systems. You will also have the opportunity to collaborate with skilled professionals, leverage advanced technologies, and contribute to the success of Raytheon ELCAN.

• Providing Tier1 Technical support for Information Systems and devices
• Assembling configuring/upgrading PCs and peripherals
• Installation of operating systems
• Loading of application software
• Troubleshooting PC issues
• Organizing and managing asset inventories
• Network cable termination and port configuration
• User management in Windows Active Directory
• Logical data access management
• Document bi-weekly capture team meetings, distribute meeting notes and action items, and support timely completion of follow-ups.
• Monitor capture team training and compliance requirements, following up on overdue items as needed to support readiness and audit requirements.

• HS Diploma or post-secondary education in Information Technology or a related field with a minimum of 1-2 years of relevant experience
• Working knowledge of computer hardware and Windows operating systems
• Understanding of key networking concepts
• Experience working within a Microsoft Office environment including knowledge of Windows, Excel, Word, Power Point
• Excellent time management and technical data management skills
• Proven ability to solve technical problems and make sound decisions
• Clear written and verbal communication skills, including professional interaction with internal stakeholders and leadership.

• Comfort working in a regulated, manufacturing, or technical environment.
• Ability to anticipate needs, identify gaps, and proactively resolve issues without close supervision

• Collaborative & innovative work environment
• Relocation Eligibility
• Signing Bonus
• Small town environment with urban comforts

At Raytheon ELCAN, we offer more than just a job; we offer the opportunity to be part of a global team that is shaping the future of high-precision optical systems. We provide a collaborative and innovative work environment, competitive compensation and benefits, job flexibility, and opportunities for professional growth. Join us and contribute to projects that push the boundaries of optics while working alongside some of the brightest minds in the field.

Raytheon ELCAN is located in Midland Ontario, a community known for its technological advancements. Midland offers a perfect blend of urban amenities and natural beauty nestled on the shores of Georgian Bay, making it an ideal place to work, grow, and belong.

This position involves technologies regulated by the Canadian government’s Controlled Goods Program and the Contract Security Program. In order to obtain the required security…