Senior Enterprise Application Support Specialist

Location: Midland

Elevate your career as a Senior Enterprise Application Support Specialist s IT analyst role ensures optimal performance of cloud-based SaaS environments with a focus on technical analysis and support.

In this crucial role at Deluxe Corporation, you will manage operations within the ITMS support team. With at least three years of experience in technical analysis and strong knowledge of cloud systems, you will oversee application performance, coordinate system upgrades, and mentor team members. The position involves a rotational schedule, requiring availability for weekends and overnight hours.

Key Responsibilities:

• Ensure operational functionality of customer-facing SaaS environments

• Troubleshoot performance issues and monitor application health

• Prepare and implement environment plans for software releases

• Collaborate with technical teams on system software updates

• Mentor and coach junior team members

Requirements:

• Associate's degree or equivalent in Computer Science

• Minimum three years of experience in technical analysis

• Advanced knowledge of cloud platforms and incident management

• Familiarity with Microsoft Server, MS SQL, and

• Programing experience is a plus

This role offers growth opportunities through hands-on technical support and leadership in enterprise application management.
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