Director of Network Operations at BMO

Lead the Network Operations Centre at BMO to ensure services for Canada, the US, and international markets. This role demands strategic oversight, technical proficiency, and 24/7 operational management.

As the Director of Network Operations, you will provide leadership for day-to-day activities while ensuring mission-critical systems meet business service levels. A focus on monitoring service stability and effective infrastructure management will be essential. You will collaborate across teams to enhance operational performance and implement industry best practices for continuous improvement.

Key Responsibilities:

• Lead 24/7 network operations effectively

• Monitor and restore network services promptly

• Engage third-party providers during incidents

• Coach and manage a high-performing team

• Develop strategic recommendations based on analysis

Requirements:

• 10+ years in Network Operations or Engineering

• Strong understanding of ITIL frameworks

• Expert communication and analytical skills

• Proven experience in managing technology operations

• Ability to navigate complex problem-solving

Drive successful network operations and elevate BMO’s service delivery across all regions.
#J-18808-Ljbffr