Analyste IV, Opérations des TI

Network Analyst IV – Operations Support Group (OSG Network) – Barrie, Ontario, Canada

We’re hiring a Network Analyst IV to join the Operations Support Group (OSG Network) team in Barrie.

• Provide Level 2 support for enterprise network infrastructure
• Monitor, investigate, and respond to network incidents and service alerts
• Troubleshoot issues across LAN, MAN, WAN, RLAN, wireless, firewall, load balancing, and optical environments
• Support incident management and service restoration activities
• Perform problem determination and root cause identification across multiple network technologies
• Work closely with internal teams, clients, and vendors to resolve technical issues
• Use enterprise monitoring and diagnostic tools to assess network performance and health
• Strong contribution to the ongoing stability and resilience of a 24/7 network operations environment

• Strong experience supporting enterprise network environments
• Solid understanding of TCP/IP, routing, switching, and telecommunications connectivity
• Strong communication skills, both written and verbal
• Ability to stay organized, manage multiple priorities, and work effectively in a high‑tempo environment
• A collaborative, self‑motivated, and detail‑oriented approach

• Cisco routers and switches
• Firewalls, Load balancers, and Aruba wireless technologies
• Switching and routing across:
  • Cisco Catalyst 2950, 2960, 2970, 3550, 3560X, 3750, 3850, and 6500 series
  • Cisco Nexus 2000, 5000, 7000, and 9000 series
  • SD‑WAN, including Cisco/Viptela
  • Aruba Silver Peak, Aruba CX switches

• Palo Alto Firewalls
• F5 Load Balancers
• Aruba or Cisco wireless solutions
• VMware NSX
• Virtualization
• Cloud computing
• Network security
• VMware
• AWS

• Tivoli ITNM
• Pager Duty
• Sev One
• Infoblox
• Extra Hop

• Technology degree, diploma, or equivalent work experience
• CCNP certification is required
• Minimum 3 years of Network Operations experience
• PCNSE is an asset
• Microsoft Azure certification is an asset

• 7:00 AM to 7:00 PM
• 7:00 PM to 7:00 AM

Candidates must be available to work both day and night shifts based on the team schedule.

Base salary range: $69,700 - $98,400 CAD