Analyste IV, Opérations des TI
Job Description & How to Apply Below
We’re hiring a Network Analyst IV to join the Operations Support Group (OSG Network) team in Barrie.
Responsibilities
Provide Level 2 support for enterprise network infrastructure
Monitor, investigate, and respond to network incidents and service alerts
Troubleshoot issues across LAN, MAN, WAN, RLAN, wireless, firewall, load balancing, and optical environments
Support incident management and service restoration activities
Perform problem determination and root cause identification across multiple network technologies
Work closely with internal teams, clients, and vendors to resolve technical issues
Use enterprise monitoring and diagnostic tools to assess network performance and health
Strong contribution to the ongoing stability and resilience of a 24/7 network operations environment
Qualifications
Strong experience supporting enterprise network environments
Solid understanding of TCP/IP, routing, switching, and telecommunications connectivity
Strong communication skills, both written and verbal
Ability to stay organized, manage multiple priorities, and work effectively in a high‑tempo environment
A collaborative, self‑motivated, and detail‑oriented approach
Technical Skills
Cisco routers and switches
Firewalls, Load balancers, and Aruba wireless technologies
Switching and routing across:
Cisco Catalyst 2950, 2960, 2970, 3550, 3560X, 3750, 3850, and 6500 series
Cisco Nexus 2000, 5000, 7000, and 9000 series
SD‑WAN, including Cisco/Viptela
Aruba Silver Peak, Aruba CX switches
Nice to Have
Palo Alto Firewalls
F5 Load Balancers
Aruba or Cisco wireless solutions
VMware NSX
Virtualization
Cloud computing
Network security
VMware
AWS
Monitoring and Diagnostic Tools
Tivoli ITNM
Pager Duty
Sev One
Infoblox
Extra Hop
Education & Certifications
Technology degree, diploma, or equivalent work experience
CCNP certification is required
Minimum 3 years of Network Operations experience
PCNSE is an asset
Microsoft Azure certification is an asset
Shift Schedule
7:00 AM to 7:00 PM
7:00 PM to 7:00 AM
Candidates must be available to work both day and night shifts based on the team schedule.
Compensation
Base salary range: $69,700 - $98,400 CAD
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