IT Manager

Overview

MVT Canadian Bus, Inc. proudly operates the Barrie Transit conventional, specialized and on‑demand transit service for the City of Barrie from a $22M state of the art facility as part of a 20-year operating contract which commenced in 2015. We are committed to being a company that makes a difference in people's lives by inspring our employees, treating our customers s part of the famiy, and making our communities even better places to live.

The IT Manager is responsible for manage all technology‑based systems, hardware and software that are used in the operation of providing fixed route and specialty transit services to the City of Barrie. This includes installing and maintaining hardware, software and networks as well as training, consultation and providing recommendations about future planning and development of technology resources. The IT Manager is expected to provide these services in an effective and efficient manner to ensure maximum access to and implementation of technology services and resources.

• Technical point of contact for Company, the Client and outside vendors of hardware or software for all communication and data processing systems that are currently in service or that need to be in the Barrie Transit garage facility
• Provides general day‑to‑day user support for desktop, phone, voicemail questions and problems at user’s locations
• Responsible for the installation, configuration and regular monitoring and update patching of the following major systems and their components:
  • Systems – Server & Client
    
    Infrastructure:
    • VMware Vsphere v6 server virtualization running hosts (4) and virtual machines (15)
    • Microsoft Windows Server 2012 R2 virtual machine operating systems (12)
    • Microsoft SQL Server 2008 (1) & 2012 (1)
    • Microsoft Active Directory includes all servers, client pcs, users and security groups
    • VMware Virtual Data Protection backup appliance
    • QNAP 16 Terrabyte network storage drive for shared network storage (S: drive)
    • Networked client desktops (16), laptops (13) and maintenance laptops (4)
    • Networked & standalone multi‑function printer/copier/scanners (6)
  • Systems – Data & Voice
    
    Infrastructure:
    • CISCO Meraki firewall (1), switches (5) and wireless access points (10)
    • Bell Canada 10
      
      Mb fiber and backup ADSL data circuits
    • Digium Switchvox IP digital phone system with sets (30), voicemail & call routing
    • Bell Canada digital (31) and analog (18) voice circuits
    • Bell Express Vu satellite TV (3)
    • PC to TV adapters in meeting rooms
  • Systems – Security
    
    Infrastructure:
    • CHUBB Director building access card and security system
    • Indigo Vision Video Surveillance with 48 cameras and 2 network video recorders
  • Systems – Applications & In‑Vehicle systems:
    • STREETS fixed route AVL & Scheduling, plus in‑vehicle related equipment (RANGERS)
    • “” web service
    • STREETS reporting
    • PASS specialized AVL and Scheduling, plus in‑vehicle related equipment (RANGERS)
    • PASS Interactive Voice Recognition server & associated hardware
    • CMMS issue & request/work order system
    • Pro Fuel Diesel fuel pump transaction system
      
      Microsoft RemoteAPP server for access to internal applications
    • DriveCAM server and in‑vehicle Wi‑Fi recorders
    • SEON onboard video surveillance
    • Farebox wireless connectivity to the City of Barrie network.
    • Dispatch digital radio console
    • Digital Signage in Drivers room
    • Meraki client VPN & firewall port access for user and system external access
• Additional responsibilities:
  • Assists with the installation, configuration, and maintenance of workstations, applications, telecommunication equipment, file servers, Ethernet networks, network cabling, and other related equipment or software
  • Provide and/or facilitate training and support to Company and Client employees for the use of these systems to perform their roles in operating the Barrie Transit system
  • Resides as the expert in Information Technology issues
  • Maintains databases, structures and resources
  • Provides timely, consistent and quality customer service with support on IT related issues
  • Provides regular desktop support to users
  • Performs web‑based application, installation and
  • Assists with the performance of network security, including adding and…