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Job Description & How to Apply Below
Explore a rewarding role at Mac Lean Engineering as a Product Support Technician located in Owen Sound, Ontario. This role involves direct customer engagement and technical support in mining equipment.
The Product Support Technician supports both internal teams and clients in the Mining Division by providing critical technical assistance and insights. Key responsibilities include collaborating on new product development and assisting in routine inspections and troubleshooting. You will also provide essential training to ensure proper equipment use, all while gathering insights to enhance product effectiveness and customer satisfaction.
Key Responsibilities:
• Provide on-site technical support and troubleshooting
• Collaborate with engineering on product improvements
• Gather feedback for operational efficiency enhancements
• Conduct field inspections and customer training
• Analyze trends from commissioning reports
Requirements:
• 5-10 years in mining equipment experience
• Mechanical Engineering Technologist or related certification preferred
• High proficiency in computer software and MS Office
• Strong root cause investigation skills
• Excellent verbal and written communication skills
Join Mac Lean Engineering and make a significant impact through your technical expertise in mining support.
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