Network Administration Technician

Salary Range: $62,430.00 To $77,027.00 Annually

We are a Child Welfare and Child & Youth Mental Health agency committed to service excellence, teamwork and participation in decision-making. We respect and value diversity and operate from an anti-racist, anti-oppressive intersectional framework. Located in the prime recreational area of Simcoe County and the District of Muskoka, we provide the opportunity to combine a career with a lifestyle of your choice.

Simcoe Muskoka Family Connections (SMFC) strives to be a reflection of the diverse communities it serves.

As a result, we encourage applications from traditionally underrepresented communities such as people living with a disability, minorized racialized people, Indigenous peoples, people of different faiths and people from diverse genders, gender expressions and sexual orientations.

If you are of the aforementioned identities, and feel comfortable making it known, please feel free to do so with the knowledge it will be kept confidential and used in a safe manner to inform our recruitment process towards being an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Codethroughout the recruitment process and thereafter.

This is a temporary, full-time position reporting to the Information Services Manager. This position works from the Barrie Head Office (but may include travel to branch offices) and primarily requires in-office attendance. This position will be responsible for: imaging, backing up data and deployment of agency cell phones and laptops, secure data cleaning and to provide information systems technical assistance to Society staff.

This is a Bargaining Unit position with CUPE Local 5319.

• Minimum College Degree in Computer Science and Information Technology or equivalent combination of education and related field experience. Applicants with a related University Degree are also welcomed to apply.
• A thorough knowledge of a full range of information systems, software, hardware, and networks. This includes, but is not limited to various versions of Microsoft Hyper-V, Veeam, Windows Server OS, Windows Desktop OS, SQL, SCCM, Azure and Office 365.
• Ability to keep knowledge current for all information systems, network, software and hardware technologies, phone systems, video conferencing systems, projectors, audio/video and printing/copying systems.
• A capacity to learn program features quickly, often in a self-directed manner.
• Excellent problem-solving skills with a strong ability to analyze and remedy information systems, computer, network, software and hardware difficulties.
• Excellent customer service and interpersonal skills including the ability to work cooperatively and collaboratively.
• Effective listening, verbal and written communication skills.
• Strong time management skills & ability to work effectively under pressure to tight timelines, competing priorities and emergent issues.
• Bilingualism (French/English) is an asset.
• A valid driver’s license and use of a vehicle are required.

The salary range is $62,430 to $77,027 commensurate with experience.