Assistant Manager

Company Name:
Adult & Teen Challenge of Central Canada

Application Contact: (Use the "Apply for this Job" box below)./

Location:

Thunder Bay, ON

Job Type: Full Time

Salary Unit:
Year

Salary Currency: CDN

Position Title:

Assistant Store Manager
Department:
Super Thrift

Adult & Teen Challenge of Central Canada (ATCCC) is a Christ-centered, non-profit ministry focused on substance abuse treatment and recovery.

Our mission is to offer a full range of addiction treatment and recovery services with compassion and excellence.

Our vision is to see addiction end, new life begin, and freedom for all through Jesus Christ.

At ATCCC, our faith is expressed through our core values, which guide our interactions with each other and those we serve. We seek individuals who resonate with these values and are committed to upholding them in their daily work:

• Integrity:
  We live our lives in the open, pursuing holiness and consistently speaking the truth in love.
• Servant Leadership:
  We live to be the hands and feet of Jesus and are honoured to serve those in our care.
• Unity:
  We work together as one body, celebrating each other’s unique gifts and taking ownership of the results.
• Faith:
  We believe God for the impossible, trusting that His ways and timing are perfect.

At Adult & Teen Challenge, staffing positions are grounded in the identity of a Bible-based ministry, rooted and founded on the Word of God. We expect each member of our team to actively embrace and participate in the biblical practices that guide our work and mission.

Adult and Teen Challenge Super Thrift is a vital part of the Adult & Teen Challenge organization, dedicated to providing financial support for life-changing programs that help people overcome life-controlling addictions through a faith-based approach. Super Thrift is more than a store, it’s a community hub dedicated to supporting individuals on their journey to recovery from addiction. By working at Super Thrift, you will directly contribute to the success of the organization’s mission and be a part of helping to bring freedom within reach for individuals and families overcoming addiction.

This role is responsible for the oversight and daily operations of Super Thrift and will work hand-in-hand with the Store Manager, supporting as required. They will be responsible for leading a team of staff, students, and volunteers through all aspects of store operations. The position will manage inventory, ensure exceptional customer service, and maintain a well-organized, safe, and appealing store environment.

This role is required to maintain high store standards and provide overall store leadership.

• Managing, leading, mentoring, and training of staff, students, and volunteers.
• Lead by example, showing kindness, respect and positivity in all interactions.
• Managing daily staff levels and move staff around as required to support operations.

• Oversee all retail store functions, including opening and closing procedures, cash handling, security, and overall cleanliness.
• Support loss prevention efforts, including being a liaison for store security.
• Support ordering and maintenance of required products and supplies.
• Ensuring merchandising standards are met.
• Execute markdowns and rag outs as required.
• Assist with administrative duties and scheduling as required.

• Ensure all customers, donors, and visitors receive courteous, friendly, and efficient service from all staff, students, and volunteers.
• Resolve customer concerns in a professional and respectful manner.
• Ensure staff are providing and engaged in excellent customer service.

• Oversee and support intake, sorting, pricing, and display…