Forecasting and Capacity Planning Manager

Lead forecasting and capacity planning at Sun Life, applying Python, AWS Sagemaker, SQL, and advanced analytics in a hybrid organization. Shape workforce decisions through data.

This leadership position supports Canadian Operations Workforce Management. You will lead analysts, develop demand forecasts, build staffing models, and guide strategic planning. The work combines stakeholder management, statistical analysis, process optimization, and evidence-based recommendations for operational leaders.

• Lead and mentor Forecasting Analysts through guidance and development
• Design forecasting models and resource plans for changing business factors
• Measure demand and calculate optimal staffing across business units
• Translate forecast volumes into comprehensive capacity models
• Recommend data-driven actions to senior business leaders

• Three-plus years in data analysis, forecasting, predictive analysis, or demand planning
• Five-plus years in stakeholder management, process optimization, or workforce planning
• Experience building models with Python and AWS Sagemaker
• Strong SQL querying and large database experience
• Reliability Status Clearance required before employment begins

Bring analytical leadership, forecasting expertise, and workforce planning experience to Sun Life’s Canadian Operations team.