Customer Service Associate at Michaels

Provide exceptional customer service as a Customer Service Associate at Michaels in Barrie, ON. Help customers find products, ensure speedy checkouts, and maintain store standards.

Michaels is seeking a friendly team member in Barrie for customer service and store support. This role focuses on assisting shoppers, managing cash handling, and contributing to merchandise recovery. Engage customers in our Rewards program and help with Omni channel processes to enhance their shopping experience.

Key Responsibilities:

• Assist customers in locating and selecting products

• Provide fast checkout services and handle cash transactions

• Promote enrollment in Rewards program and credit cards

• Support Buy Online Pickup In Store processes

• Participate in truck unloading and stocking procedures

Requirements:

• Retail or customer service experience preferred

• Ability to stand for long periods and lift heavy items

• Positive attitude when interacting with customers

• Willingness to adhere to company policies and procedures

• Availability for nights, weekends, and early mornings

Become a vital part of Michaels’ commitment to customer satisfaction and creativity.
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