Part-time Retail Sales Associate; Blue Mountains

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of Connecting Active People with Their Passions.

As a Retail Associate, you will serve as Brand Ambassadors for our Company, Brands, and our products. You will engage consumers to provide a personalized shopping experience and leverage your product knowledge to guide consumers to products that match their needs. Retail Associates share product features and benefits and our brand story to influence consumer buying decisions and inspire consumer brand loyalty.

You will contribute to the profitability and performance of the store and assist the Store Leadership Team in supporting our company mission: "Connecting Active People with Their Passions."

• Engages consumers in personalized conversation to understand their needs and preferences.
• Leverages product knowledge to make product recommendations and answer consumer questions.
• Uses selling techniques and product features and benefits to influence buying decisions.
• Acts as a Brand Ambassador, sharing our Columbia Sportswear brand story and embodying our Company values to enhance the consumer experience.
• Merchandises products by telling compelling product stories that influence consumer buying decisions.
• Restocks and maintains sales floor standards to ensure full product presentations and product accessibility.
• Performs required cash register transactions (sales, returns, and exchanges) efficiently and accurately; engages the consumer throughout the transaction and connects them to the company loyalty programs.
• Contributes to store inventory accuracy by receiving and processing incoming and outgoing products accurately and efficiently.
• Acquires necessary knowledge of store policies, procedures, and programs to execute day‑to‑day operations.

• No specific education required (High School Diploma or GED preferred).
• Two or fewer years of experience in a similar position or specialization.
• Strong interpersonal communication skills and experience engaging consumers and selling merchandise.
• Skill operating inventory and point‑of‑sale (POS) systems, and various other retail software tools.
• Age 18 years or older.

Frequently in an active workplace that requires the ability to constantly move about and may involve physical or strenuous activity, such as frequently adjusting or moving items weighing up to 40 lbs. May frequently use specialized equipment and may have exposure to dust and noise. Occasionally requires the ability to work in place.

Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Wage: $17.85 per hour.

• Employee Assistance Program (EAP) offering free wellness benefits and confidential 24/7/365 counseling services.
• Employee discounts are also available.

Columbia Sportswear Canada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Columbia Sportswear Canada provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application, please contact Human Resources or call 519‑644‑5000 and we will work with you to meet your accommodation needs.