FIKA Retail Lead Position

Position: FIKA Retail Experience Lead Position
Become a Retail Experience Lead at FIKA, guiding your team while providing outstanding customer service. Oversee operational tasks and create a welcoming retail environment.

As a Retail Experience Lead at FIKA, you will be responsible for supervising daily operations, including opening and closing duties. You will act as a key resource for your team, helping them deliver exceptional service and maintain store presentation. This role is perfect for someone passionate about retail and customer relations in the cannabis industry.

Key Responsibilities:

• Open and close store while managing alarms

• Assist customers with excellent service

• Coach and train team members in best practices

• Address and resolve customer complaints

• Help implement sales strategies for success

Requirements:

• 2 years of experience in retail

• High school diploma or GED required

• Strong work ethic and positive attitude essential

• Familiarity with retail sales techniques

• Clear criminal background mandatory

Support and inspire your team while thriving in the retail experience at FIKA.
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