Sales Associate

Overview

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.

• Uncapped commissions and a competitive compensation package
• Up to 50% employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
• Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options
• Inclusive culture with strong diversity and equity‑focused employee resource groups

• Tailoring solutions and enhancing the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales delivery: finding opportunities, anticipating customer needs, and delivering on sales targets
• Customer engagement: engaging customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers and driving overall customer retention
• Brand promotion: representing Rogers and Fido brands in‑store and at local community events

• Experience developing strong connections with customers and team members through clear, effective communication that drives positive outcomes and supports team and business goals
• Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer‑focused upselling, and consistently contributing to overall store performance
• Ability to quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment
• Availability of a minimum of 32 hours per week, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times

• Status:
  Part‑time
• Shift: Variable
• Contract:
  
  Regular Position (Not Applicable)
• Location:
  
  267 Suneeker Ave, Unit #114 (5841), Innisfil, ON
• Travel:
  Up to 25%
• Background Check:
  Canadian Criminal Record Check required