Sales Associate

Overview
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.

Benefits

Uncapped commissions and a competitive compensation package

Up to 50% employee discounts on Rogers and Fido services

Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP

Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options

Inclusive culture with strong diversity and equity‑focused employee resource groups

Responsibilities

Tailoring solutions and enhancing the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products

Sales delivery: finding opportunities, anticipating customer needs, and delivering on sales targets

Customer engagement: engaging customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers and driving overall customer retention

Brand promotion: representing Rogers and Fido brands in‑store and at local community events

Qualifications

Experience developing strong connections with customers and team members through clear, effective communication that drives positive outcomes and supports team and business goals

Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer‑focused upselling, and consistently contributing to overall store performance

Ability to quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment

Availability of a minimum of 32 hours per week, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times

Schedule & Location

Status:
Part‑time

Shift: Variable

Contract:

Regular Position (Not Applicable)

Location:

267 Suneeker Ave, Unit #114 (5841), Innisfil, ON

Travel:
Up to 25%

Background Check:
Canadian Criminal Record Check required

#J-18808-Ljbffr