Furniture Sales Associate

Responsibilities

• Welcome customers warmly and build relationships to understand their furniture needs.
• Assist customers in finding furniture pieces that suit their style, budget, and space requirements.
• Develop an in-depth understanding of the furniture selection, including materials, designs, dimensions, and care instructions.
• Explain the features and advantages of various products to help customers make informed decisions.
• Guide customers through the purchasing process, from selection to finalizing transactions.
• Handle questions, concerns, and objections with professionalism and patience.
• Assist customers in placing orders, arranging financing, and scheduling deliveries.
• Verify order accuracy and coordinate follow-ups to ensure customer satisfaction.
• Address customer concerns, product issues, or complaints promptly and effectively.
• Meet or exceed personal and team sales targets by employing effective selling techniques.
• Meet or exceed individual and team sales targets, including Value Added Products and Services (VAPS) and product protection.
• Adhere to company policies, safety guidelines, and ethical sales practices.
• Educate customers about policies related to warranties, returns, and exchanges.
• Perform various other duties, as assigned.

• Outstanding communication and interpersonal skills.
• Openness and approachability.
• Passion for technology and knowledge of electronics and appliances.
• Enthusiasm and passion for assisting customers and helping to understand their unique needs.
• Integrity and drive to succeed.
• Passion for continuous learning and self-development.
• Positive attitude!

• Comprehensive employee benefit package after 3 months.
• Profit sharing.
• Employee discounts & partner discount programs.
• The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast.
• Continuous, quality education and training on our products and sales techniques.

We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.