Assistant Store Manager in Bradford

Location: Bradford West Gwillimbury

Step into a leadership role at FIKA as the Retail Assistant Store Manager in Bradford, ON, focusing on outstanding customer engagement. This position involves managing day-to-day operations and elevating team performance.

You will report to the Retail Store Manager and ensure compliance while motivating staff to meet customer expectations. Key responsibilities include customer interactions, employee training, inventory control, and leading by example in a cannabis retail setting. Your leadership will be key in fostering a welcoming environment for both customers and employees.

Key Responsibilities:

• Ensure execution of customer service programs

• Lead and supervise store staff effectively

• Handle complex customer inquiries and complaints

• Oversee inventory and daily sales processes

• Communicate policy changes to the team

Requirements:

• Minimum 2 years in retail; 1 year supervisory

• Required clear criminal background

• Provincial Cannabis Certification is essential

• Excellent communication and organizational skills

• Strong leadership and time management abilities

Lead and inspire your team while creating an exceptional retail experience at FIKA.
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