Cosmetics Customer Service Associate

Serve Walmart customers in Cosmetics and Health and Beauty while supporting salesfloor operations at the Collingwood, Ontario location. Promote products and create positive shopping experiences.

As a Health and Beauty Team Associate, you will greet customers, locate merchandise, and support purchase decisions. You will maintain product displays, stock merchandise, and address customer issues. The position also includes claims, returns, documentation, and appropriate referrals to management.

• Greet customers politely and provide friendly service
• Promote products, locate merchandise, and support purchase decisions
• Resolve customer issues and refer concerns to management
• Stock, rotate, price, and display salesfloor merchandise
• Handle claims, returns, paperwork, and required documentation

• Be at least 16 years old
• Work in Cosmetics and Health and Beauty departments
• Follow Company policies and procedures
• Use equipment appropriately and maintain a safe work environment
• Identify high shrink items and secure merchandise

Support Walmart shoppers through product guidance, salesfloor presentation, customer service, and accurate Health and Beauty operations.