Security Officer

Job Details

Position:
Security Officer at Casino Rama Resort. Job Type: Casual / Relief / Part-Time / Full-Time. Wage: $23.52 per hour, 1-Year Rate: $26.13.

As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are safe. You will help create a calm environment, protect the company from theft and fraud, and provide excellent customer service. You must follow provincial gaming regulations and comply with all applicable laws, policies and procedures. This opportunity allows you to grow your career with an excellent benefits package and competitive salary for full-time employees.

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

• Maintain a presence on the gaming floor and respond to guest inquiries quickly.
• Control access to the facility and particularly to sensitive areas.
• Monitor alarm panels and control and issue keys.
• Write reports, maintain a daily log and conduct investigations.
• Provide First Aid and medical attention as required.

• Minimum 6 months experience in a security role.
• Proven high level of customer service.
• Detail‑orientated and organized nature.
• Solid analytical and communication skills, both written and verbal.
• Current First Aid/CPR certification.
• Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Sensitive in dealing with people and proactive in providing solutions.
• Good judgment and understanding of casino operations.
• Experience with computers and surveillance equipment.
• Benefit from working flexible hours, evenings, and weekends.
• Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 90 days of start in B.C.
• Pro Tect and Deal Us Security Staff Training program completion within 30 days of start in Alberta.
• Completion of Serving It Right (BC)/ Proserve (Alberta)/ Smart Serve (Ontario) certificate prior to start date.
• Ability to stand and walk for long periods.
• Capacity to physically restrain and secure individuals using prescribed techniques.
• Social perceptiveness and good vision to identify people.

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team‑Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.