First Case Manager

Position Overview

Full‑time Housing First Case Manager to promote independence and quality of life for individuals or families experiencing chronic homelessness. Works throughout the County of Simcoe. Contract position, up to 37.5 hours per week until April 30, 2027.

• Work up to 37.5 hours per week.
• Minimum starting rate of pay is $34.51 per hour.
• 11 paid statutory holidays.
• Employer paid confidential employee assistance program for you and your family members.

• Community College Diploma or a University Degree in social services or other closely related field or a combination of education and experience which provides the required knowledge, skills and abilities as determined by the employer.
• Minimum of 2 years recent full‑time work experience within a social services/health care or related environment, including providing case management to individuals/families experiencing chronic/episodic homelessness.
• Demonstrated knowledge of Housing First principles, guidelines and related housing concepts, acts and regulations.
• Knowledge of psychosocial rehabilitation, recovery principles and harm reduction philosophy.
• An understanding of case management; including assessment, service planning, skills reaching, monitoring and evaluation.
• Ability to engage sound judgment and strong problem‑solving skills; excellent written and verbal communication with administrative and organizational skills and ability to prioritize tasks.
• Strong interpersonal skills with proven ability to work independently as well as part of a team.
• Demonstrated knowledge of human/legal rights and relevant legislation.

• Provide community‑based case management to people experiencing chronic homelessness at a high level of acuity in the areas of, but not limited to: independent living skills, housing stabilization, money management, community integration, employment linkages, and community connection.
• Attend and/or accompany the person to community appointments for support, as appropriate.
• Assist them to maximize their options and potential by facilitating their involvement in community and social activities, recreational and training opportunities.
• Conduct comprehensive assessments of the person's needs.
• Assist in development, implementation and revision of the person's support plans, monitoring progress toward identified goals.
• Work with the person on a day‑to‑day basis in a professional, non‑judgmental and discrete manner to facilitate the individualized support plan.
• Engage with the Housing First team to share acquired information related to the person supported to establish pertinent details of an individualized support plan.
• Conduct crisis management and risk assessments in consultation with supervisor and/or Housing First Team.
• Provide crisis management for individuals; making linkages for intervention, as appropriate.
• Advocate on behalf of the person supported to access necessary physical and mental health care, legal and financial supports.
• Conduct outreach to potential clients through community‑based partners.

Empower Simcoe is committed to a diverse, inclusive, and equitable workplace where everyone feels respected and valued. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation or disability. Applications are encouraged from those who reflect the diversity of our community.