Family Experience Coordinator at Woods Park

Enhance the lives of residents and families as a Family Experience Coordinator at Woods Park Care Community in Barrie, ON. This permanent full-time role focuses on care coordination and relationship building.

As a Resident & Family Experience Coordinator, you will play a crucial role in fostering meaningful connections with residents and their loved ones. Collaborate with the long-term care team to ensure a smooth service experience, addressing concerns effectively. Your work will significantly impact the quality of life and satisfaction for residents and families.

Key Responsibilities:

• Coordinate care and services for residents and families

• Lead resident move in, transfer, and move out processes

• Facilitate resident care conferences and guest speaker sessions

• Conduct satisfaction surveys to foster continuous improvement

• Analyze data trends related to resident feedback

Requirements:

• Degree in Social Services or related field

• Minimum 3 years’ experience in healthcare or social services

• Proven ability to multitask and collaborate

• Registered Social Services Worker status

• Strong customer service and diplomatic skills

Drive improvement in resident satisfaction and well-being at Woods Park in Barrie.
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