Case Manager- ACTT South Simcoe

Overview

We deliver quality mental health and addictions services that promote recovery and health, and end stigma.

• Responsive to the needs of our clients, their families, and our communities
• Respectful in how we meet the needs of our clients and staff in each interaction
• Committed to delivering the highest quality of care, every time
• Innovative in our approach to meeting our clients’ and communities’ needs
• Inclusive in how we work and serve our clients

• We create belonging
• We build better

We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well‑being of employees and offers:

• HOOPP (Healthcare of Ontario Pension Plan)

Case Manager – Assertive Community Treatment Team (ACTT) – South Simcoe

Closing Date: July 31, 2026

Type: 1‑Year Contract, full‑time, 35 hours per week. Evening hours and weekends may be required.

Salary: $56,444–68,429 per annum (candidate experience will be considered when determining the starting salary).

Reason for Posting: An existing vacancy.

Location: The Case Manager will primarily work in our Alliston Office located at 35 Victoria St E, Alliston ON L9R 1T3 and out in the community, traveling within York Region and South Simcoe to visit clients and their homes.

The Case Manager works with clients 16 years of age and older who are experiencing significant difficulties in day‑to‑day and role functioning as a result of serious and persistent mental illness and/or addictions. The Case Manager collaborates with the client to identify strengths and needs and develop long‑term goals, short‑term objectives to meet these goals, and concrete action steps to achieve the objectives.

As part of this process individuals are assisted to acquire and use skills, and to connect with formal and informal supports, peer support, professional services, and resources to promote their recovery, improve their quality of life, and reduce the likelihood of relapse. Other duties as required.

The Case Manager collaborates with clients to provide individualized and flexible services to engage, support, and integrate clients into the community, and facilitate their use of resources and supports to maximize their independence and potential. The Case Manager adheres to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety. The Case Manager participates in individual and systemic advocacy initiatives to improve resource access and availability.

In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision‑making and in building relationships.

• A degree or diploma in the health or social services. Preference is given to a degree in a related discipline.
• Full registration and in good standing with the OCSWSSW or a regulatory body under the Regulated Health Professions Act
• One or more years of experience in a community‑based organization working with adults with serious mental illness in the community.
• Second language (Cantonese, Mandarin, Farsi or Tamil, Italian, Korean, Punjabi, Russian, Urdu) reflecting the local community is an asset.
• Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPPA requirements.
• Ability to apply Recovery principles and empowerment‑oriented philosophies and practices in work with clients.
• Extensive knowledge of supports and services in York Region and South Simcoe, including formal and informal resources.
• Knowledge of systemic issues such as poverty, unemployment, stigma, medications and the isolation felt by individuals with serious mental health issues and their families.
• A valid Canadian Full G driver’s licence, a minimum $1,000,000 third‑party liability insurance.

Familiar with, and adheres to Intensive Case Management Services Standards of…