Client Intake Specialist Salvation Army

Position: Client Intake Specialist at The Salvation Army
Join The Salvation Army as a Client Intake Specialist, engaging directly with individuals seeking support and assistance. This frontline position focuses on client intake, policy enforcement, and providing compassionate service in a challenging environment.

As a crucial member of our team, you will be the first point of contact for clients at our facility. This role emphasizes client screening, record management, and the orientation of new residents. Your contributions ensure that individuals receive the necessary care and support while promoting a positive and respectful atmosphere.

Key Responsibilities:

• Conduct initial screenings for clients seeking assistance

• Complete intake procedures and maintain daily bed register

• Monitor client medication and document incidents

• Provide excellent customer service and support

• Perform security rounds and room checks as required

Requirements:

• One year of related frontline experience

• Completion of a post-secondary certificate in social services

• Ability to handle crisis situations effectively

• Willingness to complete required training

• Competent with Microsoft Office and relevant software

Become a vital part of transforming lives with The Salvation Army through your frontline support.
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