Customer Care representative - North Customs - Afternoon Shift
Job in
Barrie, Ontario, L9J, Canada
Listing for:
Manitoulin Transport
Full Time
position
Listed on 2026-01-03
Job specializations:
-
Transportation
Dispatcher, Transportation Logistics, Transportation Manager, Freight
Job Description & How to Apply Below
Position: Customer Care representative - Near North Customs - Afternoon Shift
Job Description The successful candidate will be responsible for the following:
Ensure shipments are not delayed at border by accurately completing documentation or providing information to ensure documentation is complete within pre-assigned time limitsEnsure customs paperwork are legal and accurate documentsExamine all incoming customs invoices to check for accuracy of weights, values, tariff codes, quantity, GST, duty and excise taxFlag shipments that may require amendment and pass appropriate information along to Team Leader to avoid finesTrack shipments to ensure shipments have been released by customs – go online and track entries by reference number, print copy and attach to customs documentPrepare and apply for Import PermitsEnsure customs information and knowledge is constantly kept up to dateCoordinate with other internal staff regarding any customs issuesLiaison between various levels of government and customs officials.Shift: Monday - Friday 3pm-11:30pm
Qualifications
The following skills, experience and qualifications are required:
Customs experience, knowledge of the CBSA processesExcellent written and verbal English Communication skillsStrict attention to detail and strong sense of urgencyInnovative, flexible, able to deal with changeAbility to prioritize and manage time effectively and efficiently, manage multiple accounts and work well under pressureExcellent problem solving and mathematical skillsExcellent customer service skills and diplomacy to deal with difficult peopleStrong computer skillsSelf direct and self motivated and a team player that enjoys a values driven organizationAdditional Information
We
Offer:
Competitive wagesComprehensive Benefits Program – including short term and long term disabilityProfit Sharing OpportunitiesScholarship programOpportunities for growth and advancement
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