Receptionist, Administrative​/Clerical

Receptionist

The closing date is 26 February 2026

An exciting opportunity has arisen for a Receptionist based at Dane Garth Furness General Hospital, Barrow in Furness. The post covers the reception for Inpatients and Community Teams working on a Monday and Tuesday 8.30am - 4.30pm

We are inviting applications from individuals with excellent organisation skills, ability to work on your own or as a member of the wider admin team.

The successful candidate will be able to communication with staff, servicer users, visitors and carers in a professional manner, be computer literate, able to use Microsoft office packages and a good telephone manner.

To communicate with staff, service users and visitors on potentially difficult, sensitive and complex issues. This will require a level of negotiating, empathy and reassurance skills.

To maintain a high standard and professional reception service within base and Network.

To maintain effective working relationships with staff at all levels, internal and external across the whole health economy.

Attend and participate in team meetings and administrative service meetings as required as part of the smooth running of the service.

Answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.

To manage room booking systems and email inboxes.

Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.

Provide general office duties including typing, photocopying, mail distribution and dealing with enquiries.

Demonstrate duties of role to new and less experience staff

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here:
Keeping our workforce well

Please see attached the job description and person specification for more information about this role.

• NVQ Level 2 in Customer Care or equivalent experience
• Willingness to commit to continuous personal development

• Knowledge of administrative systems and processes
• Understanding of confidentiality within the workplace

• Organised with the ability to respond to changing priorities
• Excellent communication and interpersonal skills
• Ability to make decisions and solve routine problems

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Lancashire & South Cumbria NHS Foundation Trust