Head of Business Services

Role Overview

This is an expression of Interest*

Hybrid - 3 days on site at Barrow-in-Furness

Competitive plus car allowance

Monday - Friday, 37.5 hours per week

Full Time, Permanent

25 days holiday plus Bank Holidays, FLEX Benefits, Holiday buy scheme and much more

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World", we harness data‑driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements.

This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Due to expected contract growth EMPR UK are looking to engage with experienced FM leaders to join our team as the Head of Business Services. The successful candidate will lead finance, supply chain management, commercial services, learning and development and people services. They will ensure cost and value for money (VFM) controls are in place, our contractual obligations are adhered to, and our supply chain performs in line with KPIs.

• Production of accurate and timely management accounts including P&L, variance analysis, WIP and cashflow
• Preparation of budgets and forecasts and production of in-depth cost analysis across operations
• Continuous improvement across all scope areas with an approach to data analysis and data management
• Ensure financial controls are in place for financial governance and compliance
• Extensive liaison with site based operational staff and production of contract reviews
• Working with Head of Safety, Assurance and Wellbeing driving best practice and ensuring compliance with all appropriate procedures, policies, and employment legislation
• Provide leadership and direction to the wider team and align efforts to support BAE’s strategic priorities
• Provide the leadership for the preparation and documentation for invoicing and financial reconciliation
• Ensure timesheets and business supporting records are produced, checked, and submitted timely and effectively
• Ensure all planned works are completed and to report on exceptions
• Monitor, control and provide financial leadership to maintain subcontractors’ work orders
• Act as prime customer interface for key EMCOR business contacts and local BAE contacts from a financial and commercial perspective
• Drive the successful implementation of portfolio wide initiatives and programs including savings, change requests, energy, commercial and financial
• Have a strong analytical and problem‑solving approach applying value creation / innovation across breadth of IFM services where applicable & appropriate
• Work in demanding environments, managing change, multiple programmes and deadlines
• Develop, lead and provide strategic advice and reports to the SMT/ELT on complex initiatives that can be implemented at an enterprise level
• Comprehensive understanding of contract, commerciality, and key deliverables – ensuring information cascaded throughout the local team(s) through aligned objectives and awareness training
• Support the development and implementation of a strategic account business plan which facilitates the deliberate and proactive management of the contract lifecycle and drives account growth
• Analyse complex financial data, prioritising and validating what is important and driving insight through to action

• Educated to degree level.…