Quality Profressional

Location: Barrow in Furness

Rubicon Consulting is currently recruiting for a Quality Professional on a 6 Month Contract based Cumbria.

Role Summary

The Quality Professional supports the development, implementation and continuous improvement of quality concepts, methods, tools and procedures across the Subsea business. Working within an agile and Lean-oriented Quality Management System, the role helps ensure quality requirements, risks and controls are effectively embedded within the assigned organisation, processes and ways of working.

Working closely with management, Engineering, Manufacturing, Project Management, Supply Chain and other supporting functions, the Quality Professional promotes a transparent and open quality culture, creates visibility of quality performance and risk, and supports timely decision-making, preventive action and continuous improvement. The role also provides guidance and training in defined quality areas and helps coordinate quality activities across internal, external and cross-site stakeholder networks.

The role combines quality-system discipline with practical improvement activity, supporting customer experience, risk-based thinking, compliance, digital quality solutions and Lean process improvement across the end-to-end value chain.

Responsibilities

Quality Management System Implementation:
Support the development, implementation, assessment and continual improvement of quality concepts, procedures, methods and tools within the assigned Subsea organisation or quality area, ensuring they are practical, effective and aligned with business needs.

Quality Culture:
Work with management and functional teams to promote an open, transparent and proactive quality culture in which issues are raised early, learning is shared and prevention is prioritised over reaction.

Risk-Based Quality Management:
Provide guidance to ensure quality risks are identified, evaluated, considered and controlled throughout relevant business, design and operational processes and through the effective use of the Quality Management System.

Customer Experience and Feedback:
Support the monitoring and review of customer experience and satisfaction measures across the end-to-end customer journey, including NPS, CXI and other relevant feedback mechanisms where applicable, ensuring insights are translated into appropriate improvement actions.

Quality Transparency and Data Analysis:
Create clear, timely and accessible visibility of quality performance, risks and trends through appropriate data, dashboards and ad-hoc analysis, enabling evidence-based decision-making, preventive action and continuous improvement.

Preventive Quality and Continuous Improvement:
Use quality data, risk information, lessons learned and structured improvement methods to identify emerging issues, strengthen controls and improve business and product quality performance.

Standards and Compliance:
Ensure relevant quality standards, legal requirements, internal procedures and customer requirements are understood, implemented and periodically assessed within the assigned organisation or quality area.

Digital Quality Improvement:
Identify, develop and support innovative digital solutions that improve quality transparency, efficiency, traceability and decision-making, encouraging creative thinking and practical application of new approaches.

Lean and Agile Improvement:
Coach and support team members involved in Lean or agile improvement activities and, where appropriate, coordinate or lead improvement initiatives using recognised methods such as PDCA, problem solving, Value Stream Mapping and agile project practices.

Process Improvement:
Analyse end-to-end processes and connected process steps to identify waste, quality risks, control weaknesses and opportunities for improved flow, standardisation and effectiveness.

Quality Training and

Coaching:

Develop, coordinate and deliver training and guidance for employees in relevant quality methods, processes, tools and behaviours, supporting consistent application across the organisation.

Quality Coordination:
Coordinate quality-related activities and, where required, groups of quality professionals or subject-matter contributors without direct line-management responsibility, ensuring actions, priorities and deliverables remain aligned.

Stakeholder

Collaboration:

Ensure effective cooperation with internal and external stakeholders, clarifying quality requirements, resolving issues and supporting coordinated decision-making across functions and partner…