Facilities Helpdesk Administrator

FM Helpdesk Administrator

Salary;
Up to £24,000 per annum

Location;
East London

Hours;
Mon – Fri, 8am – 5pm

We are looking for an experienced Helpdesk Administrator to work for a leading Facilities Maintenance company based in East London. The successful candidate will be working on a fast paced yet highly sensitive contract within the public sector. This is an exciting opportunity for an individual looking to grow within the Facilities Maintenance.

The duties will include;

• Handling inbound and outbound calls.
• Logging jobs to the system and allocating work to engineers.
• Prioritising the workload in an efficient and appropriate timeframe.
• Gathering the technician reports and sending them out via email/PDA.
• Chasing quotes and input the engineer’s timesheets on a weekly/monthly basis.
• Providing the highest level of service to all stakeholders.
• Completing administration tasks daily.

Due to the nature of the contract requirements, you will also be required to go through a high level of security clearance and offer of employment is dependent upon your clearance.