Administrative Assistant, Apprenticeship - Temporary

About The Role

You’ll be part of a friendly, supportive team where you’ll learn as you go and build real experience in a busy office environment that supports both Direct Payments and wider commissioning and corporate functions.

Day to day, you can expect to be:

• Helping the Community Care Finance and Direct Payments teams with a range of admin and financial support tasks
• Supporting the administration of Direct Payments packages
• Speaking with social workers, personal assistants, care providers, and service users by phone, email, and letter
• Supporting the setup and administration of care packages
• Assisting with monitoring information, attendance registers and vacancy lists
• Supporting DBS administration and workforce communications
• Helping to process invoices and payments linked to care services
• Maintaining accurate spreadsheets, databases and records
• Assisting with basic financial tasks, including raising invoices
• Supporting provider records, contracts and insurance information
• Pulling together information and data to help the team make informed decisions

Alongside this, you’ll be learning about the wider responsibilities that come with working in a public service environment, including safeguarding, data protection, equality, and health and safety.

You don’t need previous office experience – what matters most is your attitude and willingness to learn.

This role could be a great fit if you are someone who:

• Enjoys being organised and keeping things in order
• Communicates well with others
• Feels comfortable speaking to people in a professional and friendly way
• Has an eye for detail and takes pride in doing things properly
• Is interested in starting a career in administration, finance, or public services
• Is motivated by the idea of learning on the job while working towards a qualification

This isn’t just a job; it’s a structured start to your career.

• A recognised qualification while you work
• Hands‑on experience in a real working environment
• Support and mentoring from experienced colleagues who want you to succeed
• The chance to build confidence and skills that open future doors
• Real opportunities to progress into administration, finance, or wider council services