GP Practice Administrative Assistant

GP Practice Administrative Assistant (Fixed term contract - 6 months)

Up to 37 hours a week worked Monday to Friday

This is a temporary, six-month fixed-term appointment to provide additional staffing capacity to help manage a temporary increase in demand over the winter months and to support our dispensary during a period of planned improvement and upgrade work. The appointment is for a defined period and will end when the fixed-term contract expires.

We are a large, rural dispensing GP practice serving a patient population of almost 12,000 across three purpose-built surgery sites. We are proud of our strong patient-centred ethos, supportive team culture, and commitment to providing high-quality healthcare to our local communities.

As we enter a busy winter period, we are seeking a motivated, resilient, and adaptable Administrative Assistant to join our team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, can manage competing priorities, and is committed to delivering excellent service to patients and colleagues alike.

The post-holder will work within our dispensing GP practice, providing flexible and effective support across the reception, dispensary, and administrative teams.

This is a varied role involving a wide range of administrative, dispensary, and reception duties that are essential to the smooth running of the practice and the delivery of a high-quality, patient-focused service. Responsibilities will include supporting patient registration and appointment processes, welcoming and checking in patients, handling prescription requests, assisting with dispensing stock management, processing information accurately and efficiently, and responding appropriately to enquiries from patients, colleagues, and external organisations.

The successful candidate will often be the first point of contact for patients and visitors, working closely with clinical and non-clinical colleagues to ensure a positive patient experience and the smooth delivery of practice services.

This role would suit someone who is organised, reliable, and able to remain calm and professional under pressure. Flexibility, confidentiality, attention to detail, and a willingness to support colleagues across different teams are essential.

A comprehensive induction programme will be provided, and you will receive ongoing support throughout your training and development to help you succeed in the role.

Interviews will be conducted W/C 9th November

Llanfyllin Group Practice aims to be a leading local provider of clinical care and a wide range of health care services to the community and practice area, meeting national standards on best clinical practice.

We will provide a comprehensive induction programme, and you will receive ongoing support throughout your training and development to help you thrive in the role.

We will provide a comprehensive induction programme, and you will receive ongoing support throughout your training and development to help you thrive in the role.

At Llanfyllin Group Practice, staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

The following are the core responsibilities of the Administration Assistant. There may be a requirement to carry out other reasonable duties, depending on workload and staffing levels:

Act as a first point of contact for patients, carers and visitors, welcoming them to the practice in a professional and courteous manner

Check in patients for appointments, ensuring patient details are accurate and up…